Looking for high-quality pharmacy services in Ft. Smith AR? Look no further than the top 1 CVS Pharmacies with exceptional customer care and unmatched convenience! Find your nearest location today to experience medical excellence nearby.
Best CVS Pharmacy Near Me in Ft. Smith AR
- Address: 4001 Phoenix Ave, Fort Smith, AR 72903, United States
- Map: Click here
- Rating: 2.5 (44)
- Phone: +1 479-709-8941
- Opening hours:
Monday: 9:00 AM – 1:30 PM, 2:00 – 7:00 PMTuesday: 9:00 AM – 1:30 PM, 2:00 – 7:00 PMWednesday: 9:00 AM – 1:30 PM, 2:00 – 7:00 PMThursday: 9:00 AM – 1:30 PM, 2:00 – 7:00 PMFriday: 9:00 AM – 1:30 PM, 2:00 – 7:00 PMSaturday: 9:00 AM – 1:30 PM, 2:00 – 5:00 PMSunday: 11:00 AM – 1:30 PM, 2:00 – 5:00 PM
Top 1 CVS Drug Store in Ft. Smith AR
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5 Replies to 1 Best CVS Pharmacy Near Me in Ft. Smith AR
This has nothing to do with the one or two staff members they have left–this is for the MANAGER! The MANAGER of this pharmacy should be ashamed!! Wait times are HORRIBLE! Poor staff is always very kind and apologetic, but so overworked! You have to wait 45 mins in line, then get to the counter and are told you have to wait another 45 mins to fill–or even the next day, just to do it all over again. It’s ridiculous! They need to hire more people! Get that manager down here and put him to work and i bet staff rate would improve right away. Then there are days they completely close and send the staff to the Van Buren store!! Do they not realize medications are vital to a person’s health?!? I am so dissatisfied right now–I want the MANAGER to see this, or better yet, his boss or boss’s boss!
My insurance only works with CVS and this is the only CVS in Ft Smith or I would be long gone. Wait times are terrible and meds are never ready even when they call and text saying they are. Be prepared to wait in line for 30 minutes just to then be told to walk around Target for another 30 while they fill the prescription. Took me 2 days to finally get my antibiotics. Unacceptable. Avoid this pharmacy at all costs.
Every interaction with this pharmacy has been a headache. There seems to be a processing issue where prescriptions that are “ready” do not send notice, or at least in my experience. There has been two times in the past few months where I logged into the CVS app to check on my pending prescription to find that… it had already been filled AND PICKED UP when I had no notification that it was even ready. It was probably an automated notification, but still… very worrisome, but I don’t think the workers are at fault here. There is a reason why CVS cannot keep pharmacists at this location, nor customers. The pharmacy has now been temporarily closed for DAYS since their pharmacist quit. Thankfully, the location’s phone line is still on, so you can listen to their hold music. This company can’t even give notice to their customers via text or phone that this location is not open, but thank god the pharmacy staff left a note!
After being prescribed three new medications by my heart doctor over a week ago I went to fill my prescription and it was closed on a Friday. Living 60 Mi away I decided to stay the night and the next day and again was closed. A week later I was able to go back and the store was open but I was told my prescription was not available yet I had to wait while they went to lunch and come back after 2:00 to get my prescription filled I never want to use CVS again for any pharmaceutical needs
There was a girl with very colorful hair and braces on her teeth who used to work here. Once she left, the place has become impossible. I’m convinced that no matter what they tell you, they aren’t working on filling your prescription unless you are there in person to ask for it. Should have been ready three days ago? “Give us an hour.”
If you’re trying to call, be prepared to wait at least half an hour minimum to be granted the privilege of speaking with someone rude and unhelpful.
This is, of course, if you can speak to anyone at all. They have a habit of closing for a whole day without warning or posting. I’ll only be calling here one more time, and that’s to transfer all my prescriptions to another pharmacy. I highly recommend anyone else foolish enough to be a current customer do the same.