1 Best CVS Pharmacy Near Me in Bozeman MT

5 Replies to 1 Best CVS Pharmacy Near Me in Bozeman MT

1. The pharmacists are nice, the prescription management is poor, but usable. The hours are a absolute lie. Closed 12 to 12:30 open to 8. And sometimes open less. If you have an alternative, use it. I only go here due to college and having to walk. So the staff is good, management is terrible.

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2. The lady was extremely rude as soon as she opened the drive thru window. We asked to be sure our insurance was billed correctly because the price was much higher then anticipated with double insurance and she said it was…asked her to double check…gave her our Blue Shield Card which was a recent new insurance (the lady taking the card as she was rolling her eyes and with horrible disgusted body language), shortly after she came back and said that CVS doesn’t take the Blue Shield. But at the very start she said it was billed correctly?? She didn’t want to do her job correctly or professionally and we will not be back. Worst customer service I have experienced in awhile.
   I work in the medical field…this isn’t the way customers should treated. HORRIBLE!!

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3. Some pharmacy’s go through change, CVS is one of them as a customer I’ve seen this place with 2 staff members, yet they were there. Public will slam them for not being open or on time. UNCOOL I’d say . A whole new staff is in place damn near, I will mention Carie unbelievable pharmacist multitasking and putting the customer first with a smile not easy at time’s I’d imagine. Kaitlin this pharmacist will address any issue anytime, friendly and a perfect fit for the unique and entitled Bozeman customer . Staff and med tech’s are putting forth their best to see script’s are filled and on- time from what I see , very rarely do I see poker chips on the med table. Thank you Lisa, Antoinette who just knows people by looks and off she goes grabbing a bag. I simply accept some thing’s aren’t going to go as fast and perfect as I’d like , that’s called life . This pharmacy puts forth the effort to meet the challenges with those who need a script filled or some other medical issue. We all have choices don’t we ?
   Stephen. ( aka ) Boss55

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4. This place should just close. I ditto to all of the other negative reviews and I’d like to add that Nathan should be fired for being so rude. He likes guys and hates women. Nathan, don’t be rude to my girlfriend again, ok man? And don’t tell everyone how busy you guys are, it’s not anyone’s problem but yours! And to the girl pharmacist and all of the useless techs- do some work and help the customers!

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5. Go elsewhere & save the headache!!! You’ll thank me later. The pharmacy staff is lazy, lazy, lazy! Waiting over a week for a common prescription thats not generic. The employees are EXTREMELY lazy & refuse to do their job. Worst pharmacy I’ve ever been to. 1st they refused to take down insurance info over the phone, did not followup with insurance or doctor office for info needed..absolutely insane & ridiculous! Long hold times for no service & pathetic excuses. In person visit didn’t help either. Called so many times I lost count. Sometimes the phone works, other times not at all.

   In all fairness there was two ladies in the front of the store that were extremely kind & helpful. One checked me out & the other helped me find shoe protectant spray. The pharmacy is the real problem. Terriby managed & VERY chaotic.

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